What's the difference between WhatsApp and WhatsApp Business?
Quick Answer
WhatsApp is for personal use, while WhatsApp Business provides tools for business profiles, automated greetings, automated quick replies, and labels for chat organization.
Choosing the right version of WhatsApp is essential for professional communication with your customers.
Key differences
- Business Profiles: Add your business name, address, hours, and website link.
- Automation: Set up “Away messages” and “Greetings” to respond even when you’re busy.
- Quick Replies: Create shortcuts for answers to frequently asked questions.
- Labels: Organize your chats into categories like “New Customer” or “Paid Order.”
Managing your account
Download the WhatsApp Business app from your app store and follow the setup instructions to create your business presence.
Combine your WhatsApp Business account with a Linkgrove minisite to turn your chat links into professional landing pages with integrated contact buttons for even higher conversions.
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